MEMORANDUM To : Jessica From : Meilly Date : 15th November 2014 Subject: Jessica, I am sorry. I can’t attend your birthday party. I sick now.

JOY Restaurant Jalan Seoul 12 Klaten 12010 To : Kim Jong In Fax number : (0271)123456 Phone : (0271)789101 Re : - From : Meilly Susanti Page : 1 Date : 15-11-2014 Cc : The Manager of JOY Restaurant I am writing to complain about poor service of your restaurant. Last Friday, I and my friends for lunch at JOY Restaurant. Although there were not many people at the restaurant, but we were made to want for 40 minutes for a table. After we were served, we complained to the waitress, but she became rude. I hope you will take the necessary action on this matter. Because your restaurant has delicious in the food but not in the service. Thank you. Yours Truly Meilly Susanti